Privacy Policy
Your privacy is important to us. This policy explains how stonebuild Ltd collects, uses, and protects your personal information.
Last updated: January 2024
Introduction
stonebuild Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stonebuild.company and use our services.
We are a leading architectural and construction company based in London, specializing in sustainable building solutions and innovative design. This policy applies to all information collected through our website, services, and related communications.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.
1 Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or create a profile
- Subscribe to our newsletter or mailing lists
- Request quotes or consultations for our services
- Participate in surveys, contests, or promotional activities
- Contact us through forms, email, or phone
- Submit project inquiries or documentation
This information may include:
- Name, email address, phone number
- Company name and job title
- Mailing address and billing information
- Project requirements and specifications
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on site
- Referring website or source
- Click patterns and navigation behavior
- Cookies and similar tracking technologies
2 How We Use Your Information
We use the information we collect for various business purposes, including:
Service Delivery
- Provide quotes and project estimates
- Manage client relationships and communications
- Process project documentation
- Deliver requested services and support
Marketing & Communication
- Send newsletters and company updates
- Inform about new services and projects
- Personalize content and recommendations
- Conduct market research and surveys
Website Optimization
- Analyze website usage and performance
- Improve user experience
- Develop new features and services
- Ensure website security and functionality
Legal & Compliance
- Comply with legal obligations
- Protect our rights and interests
- Resolve disputes and issues
- Prevent fraud and abuse
3 Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
With Your Consent
We may share your information when you explicitly consent to such sharing for specific purposes.
Service Providers
We work with trusted third-party service providers who assist us in operating our business:
- Web hosting and cloud services
- Email marketing platforms
- Payment processing services
- Analytics and website optimization tools
- Customer relationship management systems
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal processes, court orders, or regulatory requirements.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with appropriate notice provided.
4 Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security updates and patches
- Firewall and intrusion detection systems
- Encrypted data storage
Organizational Measures
- Access controls and authentication
- Employee training on data protection
- Confidentiality agreements
- Regular security audits
- Incident response procedures
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5 Your Rights and Choices
You have several rights regarding your personal information. Depending on your location, these rights may include:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your personal information in certain circumstances.
Right to Restrict Processing
You can request limitation of how we process your personal information.
Right to Data Portability
You can request transfer of your personal information to another service provider.
Right to Object
You can object to processing of your personal information for direct marketing purposes.
How to Exercise Your Rights: To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
6 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For detailed information about our cookie practices, please refer to our Cookie Policy.
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
7 International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Safeguards for International Transfers
- Adequacy decisions by relevant authorities
- Standard contractual clauses approved by regulatory bodies
- Certification schemes and codes of conduct
- Binding corporate rules
8 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the following information:
General Inquiries
Company: stonebuild Ltd
Address: 25 Fenchurch Street, London EC3M 4AD, United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Weekend: Closed
Data Protection Officer
For privacy-related matters, you can also contact our Data Protection Officer directly at:
Email: [email protected]
Response Time: We aim to respond to all privacy inquiries within 5 business days.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Obtain your consent for material changes where required by law
- Maintain previous versions for your reference
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Related Documents
Cookie Policy
Learn about how we use cookies and tracking technologies on our website.
Terms of Service
Review our terms and conditions for using our website and services.
Contact Us
Get in touch with our team for any questions or inquiries.
About Us
Learn more about stonebuild Ltd and our commitment to excellence.